Checkout

General

1. Welcome to the website www.amora.co.il, which is used as a website for the sale of Judaica products, mezuzahs, menorahs, shofar stands and a variety of other products in the field of Judaism as will appear from time to time on the website (hereinafter: the “Products“).
2. The owner and operator of the website is Amora Business No. 032785743 (hereinafter: “the website” and/or “the website operator“).
3. תנאי השימוש באתר מסדירים את היחסים בין האתר לבין כל אדם הגולש ו/או משתמש באתר או במידע המצוי בו (כל אחד מהם להלן: “הלקוח” ו/או “המשתמש“).
4. Any use of the website and the content presented on it, including browsing it, as well as any action on it, including a purchase through it, are subject to the terms of use detailed below. The website user is asked to read these terms carefully. A user does not have to agree to these terms of use, but if he does not agree to them, he is required to leave the site immediately and not use it in any way. The start of the use of the website indicates the user’s agreement and approval of these terms of use.
5. The use of the website constitutes the user’s consent to all its terms without any limitation and/or reservation and by using the website the user undertakes that he and/or anyone on his behalf will not have any claim, directly and/or indirectly, against the website and/or any of its operators and/or any of its owners and/or managers and/or anyone on their behalf.
6. The titles of the chapters are given for convenience and orientation in the regulations and will not be used for its interpretation.
7. The product images shown on the website are for illustration only.
8. The website may offer to replace and change promotions and benefits and likewise, may stop them at any time without any need for prior notice and that the possibility of doubling promotions will not be given unless otherwise specified by the website operator.
9. Access and use of this website, including the use of all content and/or information and/or services appearing on it from time to time is subject to the terms of use detailed below and the provisions of any applicable law in the State of Israel
10. The website and its content are intended for private use and not for commercial use, unless written permission has been received from the website operator.
11. Any person or company performing any action on the website, including a person making a purchase (above and below: the “customer“) declares in the act of performing the action that he has read these regulations, understood them and its terms and that he agrees to its terms and instructions.
12. The customer declares that he is competent to perform binding legal actions. If the customer is under the age of 18, he must inform the legal guardian about the instructions of the site and the regulations and obtain permission from him in advance to perform the actions on the site.
13. The service provided on the website is provided within the borders of the State of Israel, and outside of Israel, only in certain areas defined from time to time by the website operator and at its sole discretion (above and below: “service area“).
14. In order to make a purchase on the site, the customer must complete a details filling process in which he must provide personal details required, among other things, for the delivery of the products to him and the financial charge for them.
15. The customer undertakes to indemnify the site operator for any damage caused to her due to providing false details and disrupting the operation of the site.

The products and website liability

1. There may be differences in packaging, or other minor changes between the image shown on the website and the product that will be delivered.
2. The website operator’s products include 14 karat gold and some of the products include diamond and gemstone inlays. You can get confirmation from the website operator that it is 14 karat gold and diamonds/gemstones, but there is no responsibility for the products breaking, or alternatively, if they are intentionally damaged.
3. As part of the warranty, the item will be repaired or replaced due to a manufacturing defect, according to the website operator’s policy.
4. The site operator will be entitled, at its discretion and in accordance with its policy, to demand payment for the repair of the item. The repair service will be performed against presentation of the purchase invoice.
5. Damaged handling of the item by a person not authorized by the website operator will release the website operator from any responsibility and obligation to provide service.
6. The user declares that he is aware that the products are Judaica products as works of art and therefore there may be reasonable wear and tear to these products depending on the nature and quality of their components.
7. It is the sole responsibility of the user to maintain the longevity of the works of art according to their type, and the website will not be responsible for improper use of the items and for any damage caused as a result of such use (next to the product certificate you can find tips for cleaning and preserving the life of the items).
8. The warranty is valid subject to the care and preservation of the item by the customer and according to the manufacturer’s instructions. The warranty is not valid in the case of changing an item and/or adding gold, rubbing, fading or peeling of gold/gold/silver plating (if any), blackening, scratching, damage or Damage caused by unreasonable use.
9. Also, the warranty will not apply if the item undergoes unusual cleaning, polishing, use of electric brushes, immersion in various materials and/or other repairs other than by the website operator.
10. The products appearing on the website may be marketed and/or provided by third parties. The customers of the website confirm and declare that they are aware of this and that they will bear the responsibility to contact and demand from the importer and/or the marketer and/or the supplier compensation for any damage, direct or indirect, including physical damage, which they will incur that is beyond the cost of the product.
11. If a product purchased on the website is not in stock or is found to be defective, the customer will be sent an appropriate message via e-mail or by phone. In this case, the website operator will offer the customer an alternative product equivalent to the ordered product. If her offer is accepted, the details of the re-order will be updated. If the customer is not interested in the replacement product, he will have the right to refuse to accept it, in this case the order will be canceled.
12. The use of the site and the site’s products will be done at the sole and full responsibility of each user. The website does not guarantee that the contents and services published on the website will be complete, correct, legal or accurate or that they will meet the expectations and requirements of each user. The site will not bear any responsibility for any result resulting from them, or from using them, or from relying on them, including: (1) errors, mistakes and inaccuracies; (2) damage to the body or property, of any kind, caused by the use of the website and/or purchase on the website; (3) interference with access to or from the website; (4) Any bug, virus, Trojan horses, etc. that may be transmitted to the site by any third party.
13. The website operator will not bear any damage and/or loss caused to the user due to the use of the product directly or indirectly by the user’s use or by a defect made by a third party.
14. The website operator’s liability in any case will not exceed the purchase price of the item by the buyer.
15. The contents on the site can be used as they are (AS IS). It is not possible to adapt them to the needs of each and every person. The user will not have any claim, or demand against the website regarding the features of the contents, their capabilities, their limitations and/or their suitability to his needs and the use of the website will be the sole responsibility of the user on the website.

Prices on the website

1. Prices, availability and other purchase conditions appear on the website pages and may change from time to time. The website reserves the right to change the range of products and/or services or to discontinue them or to change the price of the products and/or services offered on the website and outside, without prior notice.
2. When ordering on the website, the customer is responsible for providing correct, accurate, current and complete information. The website may verify the details entered after placing an order, and may cancel or limit the order at any time. If a payment was made for a canceled order, the site will return the payment amount to the same payment method.
3. If, for any reason, the credit card company refuses to transfer the amount of payment for a purchase on the website, the website will be entitled to suspend or immediately stop providing the service and it is entitled to demand the payment plus a cost incurred by the website due to the refusal (including fines from a third party) by other means, for consideration The website operator’s opinion. If the website is forced to resort to legal proceedings to collect payment balances, the customer undertakes to indemnify the site for all expenses incurred, including attorney’s fees and other legal expenses.
4. A purchase on the website is subject to additional terms and conditions of the credit companies and/or any other means of payment appearing on the website.

Making an order

1. When placing an order on the website, the user will be asked to type basic details such as name, address, e-mail address, phone number and credit card number. In order for the order to be carried out quickly and without problems, it is necessary to make sure that the correct details are provided, otherwise the site operator will not be able to guarantee the execution of the order.
2. The possible payment methods on the website are by credit card through an authorized and secure clearing site.
3. In some purchases, the website operator may perform additional verification of the payer, by means of an SMS message sent to him by the credit card company to confirm the transaction.
4. It should be emphasized that knowingly providing false information may amount to a criminal offense. Civil and criminal legal measures may be taken against those who submit false information, including claims for damages caused to the site operator due to the disruption of the site’s operation. Also, the information provided by the user on the website will be used, among other things, if so he desired, for sending e-mails regarding special promotions or updates on the website.
5. When the order is placed, the site operator will check the payment method provided by the buyer and with his consent, and upon receipt of the order confirmation by the credit card companies, the user will be notified that the order has been approved. It is clarified that the person who purchased the item will be charged immediately upon completion of the order.
6. The purchase transaction will be carried out only after the completion of the order process and after the site operator receives approval from the relevant factor for the execution of the charge, in accordance with the work procedures that exist between them. In the event that the transaction was not approved by the credit companies, the customer will receive an appropriate notification. Completion of the purchase transaction is also conditional on the requested items being in stock at the time of completing the ordering process.
7. The order will be registered on the website operator’s computers and a confirmation will be sent by e-mail about the execution of the operation immediately after the completion of the purchase transaction by the website user. In case of not receiving the confirmation email, contact customer service.
8. The user of the website will receive an invoice for making the payment after making it to the email account he entered at the time of purchase.
9. It will be clarified and emphasized that the sending of an e-mail message regarding the registration of the order in the website operator’s computer system does not constitute evidence of the completion of the operation and the sending of the e-mail message does not bind the website operator. It is clarified that the website operator’s computer system records, which include a computerized and automatic recording of all actions on the website, constitute prima facie evidence.
10. The details of the order as entered by the user in the order form and the registration of the transaction on the website’s computers will be conclusive and final evidence of the correctness of the transaction.
11. In the event that the transaction was not approved by the credit company, the user will be notified accordingly and will be required to provide another means of payment.
12. In addition to the approval required by the credit company as stated above, the approval of the order operation is conditioned on the fact that the requested product is indeed in stock in the website operator’s warehouse at the requested delivery date and/or at the time of the order (even if it is stated on the website that the product is indeed in stock). If the product is not in stock, the order will be canceled or replaced, and as long as the user wishes to cancel the order – the purchase amount will be returned to the customer. For the avoidance of doubt, the user will not have any claim in this regard against the website and/or anyone on its behalf for any type of damage, whether direct damage or indirect damage, which is caused to the user and/or third party as a result. It should be emphasized and clarified that there may be situations in which, although a certain item appears on the website as being in stock, in practice that item is not in stock and cannot be delivered.

Product delivery

1. Self-collection of the items can be done by prior arrangement from the address: 4 Hey Beyiar st., kikar hamedina, Tel Aviv.
2. Shipping fees will be added to the price of the items listed on the website. Shipping fees are for delivery to one destination.
3. The shipping cost may be updated from time to time in accordance with what was stated when placing the order on the website.
4. The website may set a minimum amount for an order on the website.
5. The website will deliver the products to the customer through an independent delivery company to Israel and through an international delivery company for overseas deliveries. The regulations of the shipping body through which the delivery will be made, will apply to the delivery of the product through the website, and will bind the customer.
6. Upon receipt of the order and confirmation by the website operator, the website operator will prepare and pack the order within 14 business days from the confirmation of the order.
7. The delivery of the products by the shipping company will be made within a few days from the date of placing the order on the website, and this is up to 30 business days, except for remote settlements, and deliveries abroad whose arrival times are up to 40 business days. Shipments abroad may and will be delayed, in accordance with the schedules of The international shipping company. In exceptional cases where there are loads, delivery times may be extended.
8. In order to ensure that the order is carried out efficiently and without errors, it is necessary to make sure that all the required details are provided on the website in an accurate and up-to-date manner. If incorrect details are provided when placing the order, the website operator will not be able to guarantee that the order will be received, carried out or that the products will reach their destination. In the event that the products are returned to the website operator due to entering incorrect details, the website operator will be entitled to charge the user an additional payment for shipping fees.
9. Orders for which the confirmation message has been received and for which it is found that the product is indeed in stock will be delivered directly to the address provided by the customer by an external shipping company.
10. It will be clarified that orders made after 12:00 will be considered as an order on the next business day.
11. If an order was received for areas where the delivery company does not reach, in accordance with the regulations of the delivery company, the website is not obliged to deliver it. The website may deliver the orders to areas that are not in the distribution areas by prior arrangement by telephone.
12. The website operator is not responsible for the delivery times and delays of the delivery company, but is available to the customer to solve any problem. The website operator is not responsible for delays in the delivery of the products as a result of events beyond its control, such as breakdowns, delays, strikes, natural disasters, force majeure, wars, emergencies, malfunctions in the computer system or telephone systems that will affect the completion of the purchase process, malfunctions in the electronic mail service, and any delay that occurred as a result of the corona virus or any other virus including closures, restrictions and the like and/or any other reason beyond the control of the website owner.
13. Normally, the delivery will reach the address provided, however, in communal settlements, villages, kibbutzim, etc., the products may be delivered to the secretariat of the settlement. In such a case, the customer is the one who will request it and the customer will also be given a telephone or written notification about it.
14. Confirmation of delivery: Confirmation of delivery is made by the signature of the recipient who is an adult. In the case of a request to leave the shipment without personal delivery, the courier will take a photo of the shipment at the place where it was left and the website operator is not responsible for the product’s condition or its arrival to the customer afterwards.
15. The customer is responsible for checking the confirmation of the order sent in the e-mail he provided to make sure there is no mistake in the order. Any claim that something different from the content of the order confirmation was ordered will not be accepted.
16. Any notification regarding a damaged or missing product must be submitted in writing to the customer service e-mail cs@amora.co.il within 3 business days from the delivery of the shipment. If the shipment has not arrived – it must be notified within 3 business days from the latest date on which it was supposed to arrive in accordance with the delivery dates as specified above.
17. In the event of non-response to the shipment confirmation messages from the shipping company, the shipment will be returned to the website operator. Resending it involves paying the resending cost.

Policy for returns, exchanges and transaction cancellations

1. What is stated in this section is subject to the Consumer Protection Law 1981 (hereinafter: “the Law“).
2. A request for a refund, change or cancellation of a transaction will be forwarded to the website using one of the means of communication listed at the bottom of the regulations.
3. In accordance with the law, it will not be possible to cancel or return products that were custom-made for the customer according to his requirements.
4. t will be clarified that a refund will not be possible on products that were manufactured especially for the user according to his requirements and according to his personal measurements.
5. Also, if a customer wishes to return a product whose total cost is higher than NIS 3,000, and which is not manufactured according to the user’s special measurements and requirements, the site operator will allow receiving a monetary credit for use and future purchase on the site only, and this within 30 days from the date of the original purchase.
6. Returning, changing or canceling an order for other products will be possible with a refund or exchange within a period of up to 14 days after the customer receives the order.
7. The refund will be made using the payment method with which the customer placed the order.
8. If the refund, change or cancellation is requested after 14 days of receiving the order, a request for a refund, change or cancellation of a transaction will be possible subject to the sole discretion of the website.
9. Return, change or cancellation will be approved after the customer receives a written notification from the site confirming this.
10. In the event that a refund, change or cancellation was made because the customer regretted it (and not due to a defect or discrepancy) and was approved by the website:

• The customer must return the product to the website when it is in the same condition as he received it;
• The product has not been used of any kind;
• The product will be returned together with a transaction invoice or proof of transaction;
• The costs associated with returning the order will apply to the customer;
• A cancellation fee of 5% of the product amount or NIS 100 (whichever is lower) will be charged.

1. A cancellation fee of 5% of the product amount or NIS 100 (whichever is lower) will be charged.
2. A product that is defined as defective by the customer will be checked by the website operator. If, after checking, the product is found to be in order and/or the defect was made after the customer received the product as a result of unreasonable use, the customer will not receive a refund and will be able to request the product be sent back to him subject to payment of shipping fees once more.
3. The website operator will have the sole and absolute discretion regarding the condition of the returned goods. Items and products that arrive after any use and/or signs of use cannot be returned and the user will not be entitled to the purchase amount – all subject to the sole and absolute discretion of the website operator.
4. It is not possible to credit transactions made using direct (debit) cards and the credit will be made through a bank transfer.
5. It will not be possible to return an individual item that was purchased as part of a set of products unless the individual item arrived with a defect and subject to the approval of the website operator.
6. What is stated in the regulations is subject to the provisions of the Consumer Protection Law, התשמ”א-1981.
7. In any case that a customer would like to exchange a product for another product, contact our customer service department:
   • Email cs@amora.co.il
   • by phone: +972+3-9031177

Prohibited activity on the site:

1. The user of the website is not allowed to use the website except for the purposes for which it is intended. The use of the website is allowed for private and personal purposes only and it may not be used for commercial purposes except for those specifically approved by the website.
2. As a user of the website, you agree not to:

• retrieve data or other content from the Website to create or compile a collection, database or directory without prior written permission from the Website;
• make any use of the website designs;
• make unauthorized use of the website, including collecting email addresses, etc. by electronic or other means for the purpose of sending emails by automatic means;
• bypass, disable or otherwise interfere with the security of the website, including using applications that prevent or limit the use or copying of any content;
• Defraud or mislead the site and/or its users;
• make incorrect use of the website’s support services or submit false reports regarding the use of the website;
• make automated use of the system, such as using scripts to send comments or messages, or using data mining, robots or similar data collection and extraction tools;
• try to impersonate another person and/or transfer the access details to the website to another person;
• use the information obtained on the site in order to harass, abuse or harm another person;
• use the website as part of any effort to compete with the website;
• retrieve, decipher or reverse engineer any part of the website, an option on the website or an application on the website;
• harass, intimidate or threaten any of the website’s employees or one of the parties with whom it operates;
• delete the copyright or proprietary rights notice from any content or mark;
• copy or adapt the website code or part of it, including but not limited to HTML, Java Script PHP, CSS, JSON or other code;
• upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other material, including the use of spam, which will interfere with the use of the website;
• perform an action that will harm or damage the website, according to the website’s discretion;
• use the website in a way that is inconsistent with the law, regulations and rulings.

1. Without detracting from any additional right, any use of the website in violation of the above may result, among other things, in the termination or suspension of your rights to use the website.

Third party content:

1. The website may use links to other websites (“Third Party Websites“) as well as articles, images, text, graphics, photos, designs, music, sound, video, information, applications, software and content or other items belonging to or originating from third party websites (“Content of a third party“). Third-party websites and third-party content are not investigated, monitored, or reviewed by the website and the website is not responsible for third-party content posted through the website, accessed through the website, available through the website or installed on it, including content, opinions, reliability, privacy practices or other policies of or contained in third-party websites or third-party content. Using a link or allowing the use or installation of third-party websites or any third-party content does not imply approval or approval of this by us, and the responsibility for entering this link rests solely with the surfer, who must check it before entering it.
2. The website does not take responsibility for any purchase made from third party websites or other companies which will be made and will be valid exclusively between you and the relevant third party.

Website management:

1. We reserve the right to: (1) monitor violations of these Terms; (2) take legal action against anyone who violates the provisions of the law or the provisions of these regulations, at the sole discretion of the website, including, without limitation, reporting the user to law enforcement authorities; (3) refuse, limit access, limit availability, or disable (to the extent technologically possible) any contribution of the customer to the website or any part thereof, at the sole discretion of the site and without limitation; and (4) manage the website in a way that will protect his rights and property and facilitate its proper functioning.

intellectual property

1. All copyrights, trademarks and intellectual property on the website, including the content of the website, the design of the website, and all software, application, computer code, graphic file, image, text and any other material contained on the website, are owned by the website operator only. Do not copy, photograph, distribute, publicly display or give any of these to a third party.
2. Do not reproduce, copy, publish, market, distribute and/or produce derivative works of any part of the website.
3. The website domain, the website, the brand name, the trademarks (whether registered or not), etc. – are all the property of the website operator only. They may not be used without obtaining her prior written consent. Any information and/or display that appears on the website, including graphics, design, verbal presentation, trademarks, logos, as well as the editing and presentation of these, are the exclusive property of the website and/or someone on its behalf. You may not copy, reproduce, distribute, publish or use in any other way the contents appearing on the website unless the website operator has given his consent to this, in writing and in advance, and entering the website is not actually to grant a license and/or any right to the products displayed on the website are part of the intellectual property of the brand owner and/or of a third party who approved their use for him or someone on his behalf.

Termination of activity on the site

1. The website reserves the right to stop at any time, and at its sole discretion, the activity on the website and/or to cancel a customer’s order.
2. If an order is canceled according to the website’s decision, the customer will be credited with the full amount he paid.
3. To the extent that the website ceases its activity and/or cancels a particular order of a customer, due to an error in the product description, an incorrect price and/or any other reason, the customer will not have any claim against the website and/or any of its operators. Alternatively and prior to the law, the website operator may approve the terms of the new transaction in accordance with its sole discretion.

General

1. The terms of use of the website are fulfilled on the website and the services included in it using any computer or other communication device (such as: cell phone, tablet, handheld computer, etc.). They apply to the use of the website both on the Internet and on any other network or means of communication.
2. The website reserves the right to change the regulations from time to time, add or subtract from it, in relation to the entire website, part of it at its sole discretion and this without the need to give an alert and/or advance notice. The sole and full responsibility for knowing the conditions below and for using the website according to these conditions applies at all times to the user only.
3. The website does everything it can to ensure that the information that appears on the website is the most accurate information, but it will be clarified that certain inaccuracies or mistakes may appear in it, in good faith, and the site will not bear any responsibility arising from or related to them.
4. Any behavior and/or conduct of the website operator for the benefit of the website user outside the limits of the website’s use and contrary to what is stated in the regulations, is for the sake of law only and will not be used or considered as a waiver on her part of what is stated in these regulations.
5. If there are computer malfunctions that temporarily prevent the use of the website, the website operator will act to handle them as soon as possible and the users of the website will have no complaints or claims against it in connection with the events during the malfunction period and their handling.
6. In any case of inconsistency and/or contradiction between the provisions of these regulations, and what is said in any publication and/or other information published and/or given by the website operator and/or someone on her behalf, in connection with the terms of use and purchase of products through the website, including on social networks , the provisions of this regulation shall prevail, for all intents and purposes.
7. The website does not undertake to have stock of all the products whose pictures appear on the website.
8. The prices listed on the website do not include shipping fees.
9. The prices on the website include VAT according to the law, it will be clarified that the final price is the price that will appear on the credit information entry page.
10. The law applicable to your order and these regulations is the law in Israel only. The exclusive jurisdiction for any matter and dispute is given to a court in the Central Jurisdiction District.